Returns & Exchanges

Returns and Exchange Policy

We want you to shop with complete confidence. That’s why we offer a simple, stress-free return and exchange process for eligible items purchased through our website.

To qualify for a return or exchange, items must be received within 30 days of the original purchase date and meet the following conditions:

• Unworn and unwashed
• Free from stains, odors, or damage
• Neatly folded and in resalable condition
• Original tags and packaging included

Once your return is received and approved, refunds will be issued back to the original payment method within approximately 14 business days.

How to Start a Return or Exchange

To begin a return or exchange request, please contact our support team at:

service@finrayclothing.com

Please include your order number, if available, to help us process your request faster.

Once approved, you will receive:

• A printable return shipping label
• Step-by-step return instructions
• Exchange shipping details, if applicable

Defective or Damaged Items

If your order arrives damaged, defective, or incorrect, please contact us immediately at:

service@finrayclothing.com

Our support team will provide a prepaid return label along with instructions for a fast replacement shipment at no additional cost to you.

Important Notes

• Returns that do not meet the conditions above may not qualify for a refund or exchange.
• Personalized or custom-made items may be subject to separate return eligibility guidelines.
• Processing times may vary slightly during holidays or high-volume periods.

Your satisfaction matters to us, and we’re committed to making every order experience smooth from start to finish.